Even if you target and vet clients aggressively, you’ll still likely wind up
with some who start out, or turn out, to be difficult to work with. Hey,
nobody’s perfect . . .
But, there are techniques you can apply to make sure that you spend less of
your time dealing with the clients you don’t want, and more of your
time dealing with the clients you do want.
Our expert panel will address this topic at four distinct junctures of the
law firm client lifecycle:
- How do you target your marketing to get the clients
you truly want?
- How do you vet potential clients, to determine whom
you’d like to work with?
- How do you manage difficult clients, if you need to
preserve the relationship?
- How do you terminate the representation, when you just can’t engage any